Reference

GMI99 Legal: know your account terms

GMI99 puts the Legal terms for account access, wallet records and policy questions in one place, so you can check the conditions before opening an account.

Account conditionsWallet recordsPolicy contactsData requests

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Open the Legal terms before access

GMI99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains what you accept when you create an account, how we check the phone number linked to that account and how access may change where local law permits. It also covers records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account

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activity, including details needed to match a wallet action to your account. We may ask you to correct account details before a request can proceed. If a policy is changed, we use the policy page to show the current wording and the date it applies. The
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Legal terms do not replace local rules; access depends on local law, and you should not continue if the service is unavailable in your area.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACTS

Choose the right Legal contact path

A clear contact path helps when a Legal question concerns your account, wallet record or access status.

Account access For a Legal question about phone verification or account eligibility, provide your registered number and the wording you are asking about. We can direct the request to the appropriate account record.

Wallet records For DANA, OVO, GoPay or QRIS questions, keep the receipt reference and date ready. The payment path lets us compare the wallet status with the account details used for the request.

Policy changes If you want clarification on a changed clause, identify its heading and date shown on the Legal page. We will use that reference when explaining the wording or recording a correction request.

DATA PRACTICE

Browse how we handle Legal duties

Our Legal process is tied to practical account controls rather than broad promises. We use the details needed for phone verification, wallet reconciliation and policy contact handling, while keeping the request connected…

Data handling

We use account details to manage phone verification, identify wallet records and respond to Legal requests. When you contact us, giving the relevant account number helps keep the request tied to the correct record.

Cookies

Cookies may help retain session settings and support the account path between login and policy pages. Your browser controls cookie storage, and clearing it can require you to complete the phone check again.

Account security

Keep your phone number, login details and wallet references private. We use the phone verification step before account access, and we may pause a request when the supplied details do not match.

Record retention

Account, payment and contact records may be kept for the period needed to handle Legal duties, resolve a status question or meet an applicable rule. A retention request should identify the record concerned.

Request changes

You can ask us to correct an inaccurate account detail by naming the field, such as a phone number or wallet reference. We may request matching details before applying a change.

Who to contact

Use the policy contact path beside the account or cashier area for Legal questions. Include the policy heading, your account phone number and any DANA, OVO, GoPay or QRIS reference.

Browse answers about GMI99 Legal

These Legal answers address the questions we receive before account access: local eligibility, phone checks, wallet records, cookies, data changes and policy contacts. Read the relevant answer before submitting a request, then include the exact policy heading or payment reference so the matter can be checked efficiently.

GMI99 Legal covers account conditions, phone verification, wallet records, cookies, data handling, policy changes and contact steps. Access depends on local law, so check whether the service is available where you are.

Yes, our Legal process includes a clear phone verification step before account access. Use the number connected to your account, because a mismatch can delay an access or policy request.

DANA and QRIS references can be used to match a wallet action with your account record. Keep the receipt date and reference available when asking us to check a Legal or status matter.

You can request a correction by naming the inaccurate field, such as your phone number or wallet reference. We may ask for matching account details before making the requested change.

Cookies can retain session settings while you move between login and Legal pages. If you clear browser storage, you may need to complete phone verification again before account access.

We may retain account, payment and contact records for the period needed to handle Legal duties, resolve a status question or meet an applicable rule. Ask us about the specific record.

Use the policy contact path near the account and cashier steps. Include your registered phone number, the policy heading and any DANA, OVO, GoPay or QRIS reference connected with your question.

GMI99 Legal: know your account terms

Choose the right Legal contact path

Browse how we handle Legal duties

Data handling

Cookies

Account security

Record retention

Request changes

Who to contact

Browse answers about GMI99 Legal

01 What does GMI99 Legal cover for Indonesia?

02 Does Legal require phone verification before access?

03 How are DANA and QRIS records handled under Legal?

04 Can I request a correction to my GMI99 account data?

05 How do cookies affect the Legal page?

06 How long are Legal and payment records kept?

07 Where should I send a GMI99 Legal question?

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