Reference

Open GMI99 Privacy Policy for Your Account

GMI99 Privacy Policy shows how we handle the details connected to your account, phone verification, wallet choices and device access.

Account dataWallet recordsDevice accessCookie choices
GMI99 Open GMI99 Privacy Policy for Your Account
REQUEST HELP DIRECTLY

Contact Us About Privacy Requests

A clear contact path matters when you want to ask about personal data, correct an account detail or question a wallet record.

Account support route Use the support path attached to your account for privacy questions, access concerns or a correction request. Include your account identifier so we can locate the right record.
Wallet record check For DANA, OVO, GoPay or QRIS questions, provide the payment reference and date shown in your account. We use those details to trace status without requesting your wallet password.
Login access request If a device change blocks access, tell us which account step stopped and whether phone verification was completed. We may ask for a fresh verification step before discussing account data.
OUR HANDLING PRACTICE

See How We Handle Account Data

Privacy work follows the same account steps you see when joining: we identify the account, check the request, then share or amend only the relevant record.

Account details

We use your submitted account details to create access, complete phone verification and respond to account requests. Check your entered phone number before sending a correction so we can match the record.

Wallet references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be used to match a transaction status. We do not need your wallet password for a privacy request.

Cookies and devices

Cookies and device signals can support login continuity, session protection and troubleshooting. Your browser may let you manage cookie settings, although changing them can affect account access steps.

Account security

Phone verification and account checks help us avoid sharing records with the wrong person. When a request changes access details, we may ask you to complete the account verification step again.

Record retention

We keep account, payment and support records for the period needed for service operation, security checks and legal duties. When that need ends, records are removed or handled in a reduced form.

Changes and questions

You can ask what data we hold, request a correction or raise a concern through the account support route. Include a clear request and account identifier so we can assess it accurately.

Find Answers About Privacy Policy

These Privacy Policy answers address the account questions you are most likely to have before opening access from Indonesia. We explain the practical records behind phone verification, wallet status, device sessions and requests for changes, with access provided where local law permits.

The GMI99 Privacy Policy covers account details, phone verification, wallet references, device and browser signals, cookies, support records, retention and requests to access or correct your data.

We use your phone number to create and protect account access, complete verification and match support requests. If you ask about your data, the number helps us identify the correct account.

Yes. Privacy Policy treatment includes payment references connected with DANA, OVO, GoPay and QRIS, plus bank transfer or virtual account details needed to match a status.

We may record device type, browser details, login time and session signals connected with account access. These details help protect your session and investigate a page or verification problem.

Use the account support route and state which record needs correction. Add your account identifier and the accurate replacement detail; we may request phone verification before changing protected information.

We retain personal data for operational, security and legal needs. When a record is no longer needed for those purposes, we remove it or handle it in a reduced form.

Yes. Send an access request through the account support route with your account identifier. We assess the request under local rules and respond with the relevant records where local law permits.